How deposits and payments made directly to us are refunded, published in advance.
Bind Edgeico USA works between the designer and the printer: we take the artwork that arrives, check it against what the press needs and send back files that print the way they looked on screen.
Whatever we change on the way is written down and returned with the file, so nobody has to guess why a colour or a margin moved.
Every file is opened the way the press will read it: missing fonts, low-resolution images, wrong page size and absent bleed are flagged before any output is made.
Artwork built in RGB is converted with the profile of the paper and press it is going to, so the proof on your desk and the printed sheet stay close.
You receive a proof to sign off before the job moves on. Nothing goes to plate or to the printer until you have said yes in writing.
Pages are laid out on the sheet with the marks the printer asks for, and the final file leaves in the format their workflow expects.
Each change made to your artwork is listed in a short note, so the designer knows what moved and a reprint starts from the same corrected file.
Last updated: October 1, 2026
This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.
If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.
If, through our own fault, we cannot deliver what was agreed, you receive back every amount paid, in full, with no deduction of any kind.
When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.
Send the order reference to contact@bindedgeusa.online. Receipt is confirmed the same business day, with the date the refund will be paid.